Kheng et al.(2010)认为，银行定期向客户和投资者发送更新信息，因为客户关系管理系统可以方便地向客户发送定期报告。银行应将其所有沟通渠道与银行业CRM系统整合，确保每个人都能使用CRM系统。新西兰论文代写商业银行对其员工和客户进行CRM系统的培训，CRM系统是一种协同维护最新信息的系统。在客户联系信息管理的支持下，银行能够管理区域的销售渠道和结果，在银行系统中开发CRM系统。此外，CRM系统试图为管理层提供数据，并执行各种营销和销售计划，以提高商业银行的盈利水平。
As per the views of Hampton (2009), Compliance Risk management can be increased by the integration of CRM with the other banking system within some complex task. CRM system should make their consideration on the security system and access control that will enhance the sensitivity of the information in the commercial banks at geographical location.
Moreover, Compliance Risk management can be an excellent strategy which facilitates to retain and stable the risk of banking sectors. Beside to this, to develop the compliance risk management system, commercial bank can make the CRM software easy to use for the internal customers. At the same time, commercial banks should provide CRM training to their customer to track the behaviour of the customers and keep the customer data up to date.
Rubin et al. (2012) supports the view of Hampton (2009) that commercial banks develop Compliance Risk management in their business operation to reduce risk.新西兰论文代写提示Bank can collect the personal information of clients and store all the information. On the one hand, it is very easy for the banks to collect and track the personal information of the supplier and customers of the business by CRM software. The commercial banks can track the behaviour of the customers within the sales cycle to receive data related to the social media that identify various kind of information across many sales channel.
CRM software can support marketing and technology in the execution layer of the business. This system keeps the data up to date by which process of the business will be enhanced. With the social media integration, CRM system of the commercial bank can pick up. On the one hand, if commercial banks can follow the target based resources allocation by which it can be known as an analytical tool for the CRM system to know the customers.
In the views of Kheng et al. (2010), banks send their regular update to the customers and investor as it will be easy to send the regular report to customers by CRM system. The banks should integrate their all communication channel with the CRM system of banking sector to ensure that CRM system is accessible by every individual.新西兰论文代写 Commercial banks train their employee as well as customer to use the CRM system, which is cooperative for maintaining up to date information. With support of managing customer contact information, banks can capable to manage the pipeline of sales and results of territory to develop the CRM system in the banking system. Besides, CRM system tries to provide data to the management and to execute various marketing and sales program to increase the level of profitability in the commercial banks.