The major conflict which happens between the project manager and employees is when the scope of the project is broad and there are many instructions to be followed. The conflict also occurs when the functional departments do not have any managerial or technological lead in the project. Major conflicts are cause due to the reasons mentioned below.
Lack of proper focus on the assigned work: Each department in a company has its own routine work to be done which also has deadlines. The problems occur when the same project manager is responsible for more than one project. Each project has its own tasks which have to be completed on priority and the functional manager is responsible for that. Therefore each functional department finds it difficult to manage more than one project due to limited man force and it confuses the employees of the functional units in prioritizing the work. This has direct repercussions on the deliverables of each functional unit and results in a conflict between the project manager and the employees. The functional manager is mainly responsible for the part of work assigned to that particular team and is keen on delivering the same. He lacks the feeling of ownership of the whole project. Since the project manager manages the overall project, he might sometimes use employees of a particular functional team for another functional team. This confuses the employees.
Poor integration: There are many functional units under the project manager. Each functional unit is responsible for the work of their segment only. If there is no clear demarcation of work across the functional units, it results in chaos for the employees as the employees get confused what exactly they have to deliver. There may be times when the priority for the project manager would be different from the priority of the functional head. This would result in conflict as they both have different interests as a given point of time. The project manager takes care of more than one project and hence does not segregate the employees based on the functional unit. This might result in interchanging employees between the departments. Though these changes would be in interest with the project but the employees and the functional managers find it tedious since more responsibilities are assigned to them and they exactly do not know whom to report to or whom to reach when in doubt.