essay 代寫:迪克斯密斯公司成功的原因

essay 代寫:迪克斯密斯公司成功的原因
據觀察,迪克史密斯公司的客戶服務也很差。據客戶數量統計,產品交付不當,客戶服務代表在​​一段時間內沒有給出滿意的答复。許多客戶抱怨公司糟糕的客戶服務。根據一項觀察,在facebook上發現有100多起投訴以某種或其他方式與糟糕的客戶服務有關(Merton, 1994)。創新和學習是一個組織中最重要的支柱之一,它可以引導企業走向成功。在迪克史密斯,訓練從一開始就很好。

essay 代寫:迪克斯密斯公司成功的原因
此外,在最近的歷史上也有一些創新。它在過去獲得了很多成功,主要是因為公司為員工和用戶提供了高效的培訓。培訓是為客戶提供一些較小的項目。與Dick Smith (Sassen, 1999)相比,其他公司一直表現出色,並取得了持續的成功。 JB Hi-Fi全年淨利潤約1.365億美元,同比增長約6.4%。這些結果也說明了JB Hi Fi的股價越來越高(Schutzer et al, 1999), HarveyNorman和JB Hi Fi等其他公司也在增加消費者的信任。因此,這些公司比迪克史密斯公司更成功。

essay 代寫:迪克斯密斯公司成功的原因

It has been observed that the company Dicksmith is also providing a poor customer service. It has been claimed by the number of customers that there is improper delivery of the products and the customer service representatives haven’t given a satisfactory response over a period of time. A number of customers have complained about the company’s poor customer service. According to an observation, it has been found that over 100 complaints had been posted on the facebook with respect to the issues related to poor customer service in some or the other manner (Merton, 1994).Innovation and learning are some of the most important pillars in an organization which may lead the same to the success. In Dicksmith, training has been good enough since its beginning.

essay 代寫:迪克斯密斯公司成功的原因
Also, there has been a number of innovations in the recent history. It has been gathering a lot of success in the past mainly because of the efficient training provided by the company to the employees and the users. The training is provided to the customers on a number of smaller items.The other companies have been performing in a great manner and have been attaining consistent success if compared with Dick Smith (Sassen, 1999). The net profit obtained by JB Hi-Fi during the entire year is around $136.5 million which is around 6.4 per cent growth. These kinds of results also state that JB Hi Fi shares are increasing more and more (Schutzer et al, 1999) Also, the other companies such as HarveyNorman and JB Hi Fi are increasing the trust of the consumers. Thus the companies are successful more than Dicksmith.