The prevalent issue of communication barriers can be mitigated if the culturally diverse individuals are trained in a mix with the American and British employees to ensure that all the members are brought on the same page. Furthermore, the managers of the organizations can be trained for the diversity management. This can be conducted with the mandatory orientation and training of the new managers and retraining of the managers that move to another host nation for organizational expansion. This will ensure that management is well aware about the culture of the host nation and takes informed decisions accordingly. It will provide with not only peer support and guidance to the culturally diverse employees, but also provide them with the effective and customized leadership needed to perform at the best possible levels within the organization. Therefore, the organizational managers can be made accountable for the results from diversity. This will ensure that the managers not only persuade the financial performance through the workforce, but also become responsible for the employee development in order to derive benefits from the diverse cultures.
Furthermore, it is to consider that since IBM is involved in developing wide range of hardware, software and solutions to the consumers being able to provide a diverse range of innovation is the key to the organizational success. According to the researchers, diversity is the key to drive innovation and creativity within the organizational environment.
Hence, the inclusion of the minority, women and individuals from the culturally diverse backgrounds can be seen as the development of the human capital organizational resource. It is necessary that IBM can set up different teams that can create new products, teams for targeting newer customer segments that can maximize the revenue stream and developing dynamic groups that undertake technological innovation. Hence, it has been established that wide range of benefits can be achieved by IBM in future through the cultural diversity. It is to further assert that the promotion of the culturally diverse individuals into executive positions provides the organization with an extended knowledge about such cultures, demographics and traditions that are not encountered by the organization. Therefore, developing the culturally diverse workforce, providing them with effective training, forming strategic partnership and buy-ins with employees can result in the competitive edge in global markets through the presence of unique knowledge.