代写-顾客满意度与公司响应之间的关系

代写-顾客满意度与公司响应之间的关系。在本例中,研究者发现T-stat值为-2.91;表示顾客满意度水平与公司响应之间的零线性关系,在完全关怀的划分中,顾客响应时间和忠诚度奖励最小化。为了检验这个假设,我们发现p值小于t值(0.029 < 1.96)。因此,在这种情况下,零假设(H0)将被接受。这意味着消费者满意度意味着在组织背景下,响应时间的下降和忠诚度的奖励计划存在显著差异。此外,可能还包括,组织在响应时间和忠诚度奖励方面所采取的措施不能满足客户的需求。与此同时,T-stat值为负2.18;也就是说,这两个变量之间并没有相互联系,这说明由于公司的策略不佳,客户的满意度较低。接下来论文范文代写-顾客满意度与公司响应之间的关系分享给留学生阅读。

In order to test this particular hypothesis, it has been found that the P-value is lesser than T-critical value (0.029 < 1.96). Therefore, in this case, the Null hypothesis (H0) would be accepted. That means the degree of consumer satisfaction implies significant variations with respect to fall in time of responses and the reward program of loyalty in organisational context. Moreover, it could be included that initiatives taken on the part of the organisation relating to time of response and rewards of loyalty are not capable for satisfying the needs of customers. Along with this, the T-stat value has shown negative figure of -2.18; that means both the variables are not related to each other, which signifies the less satisfaction level of the customers due to poor strategies of the company.
As per the statement of Nenonen & Storbacka (2010), responses time in service station would need to as quick as customer requirements. Therefore, it is essential to know customer’s preferable time for service process so that company can develop their service time for customers. In opposed to that, Cameron & Molina-Azorin (2011) stated lack of customer information might create gap between company service process and customer’s satisfaction level. Therefore, in this case, the company would need to have continuous relationship with their customers for satisfying their needs on time. Along with this, company will need to develop their service executives for delivering their services on time.
At the end, it could be concluded that the company Computers R Us would need to have more workforce level for delivering the services to customers on time. In this case, the researcher has found that the T-stat value of -2.91; which signifies zero level linearity between customer satisfaction level and company’s responses in minimising the time of response and reward of loyalty in the division of Complete Care.

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